FAQ

  • What materials do you use for your jewelry?

    We handcraft our jewelry using polymer clay and resin. We use stainless steel, gold-plated or sterling silver findings. Each piece is unique, lightweight, and made with care.

  • Are your pieces durable?

    Yes! While our polymer clay and resin jewelry is lightweight, it is also durable for everyday wear. However, like all handmade items, they should be handled with care to preserve their beauty.

  • What payment methods do you accept?

    We accept major credit/debit cards, PayPal, and other secure payment options. All transactions are encrypted and safe.

  • How do I care for polymer clay and resin jewelry?

    Avoid exposure to water, perfumes, or prolonged direct sunlight. Store your pieces in a cool, dry place. To clean, gently wipe with a soft, damp cloth—no harsh chemicals.

  • What if something arrives damaged?

    We carefully package all orders, but if your item arrives damaged, please email us with photos within 5 days and we’ll replace or refund it.

  • Can I send something as a gift?

    Of course! Add a gift note at checkout and we’ll wrap it beautifully—no prices included in the package.

  • What is your return policy?

    We want you to love your purchase from Deacon Springs Creations! However, due to the handmade nature of our products, we do not accept returns or exchanges unless an item is defective or damaged upon arrival. Please see our full return policy on our Home page

  • How long does it take to ship my order?

    rders are typically processed and shipped within 3–5 business days.